- if the feature is widely used
- what sort of problems users have had with it
- What sort of technical support questions are generally asked asked.
And, perhaps most importantly:
How has the system been modified over time to make it more user-friendly?
If anybody wants to reply here or email me directly, I'd be most appreciative!
Also, if any LJ Developer has feelings or a philosophy on how to integrate usability and security, I'm very interested in hearing it. Thanks!